Therapist helping a senior patient with stretching exercises during a rehabilitation session

South Creek Post Acute

Our Reviews

Hear from residents, patients, and families about their experiences at South Creek Post Acute in Centralia, Washington. See why our community trusts our attentive team, restorative therapy services, and person-centered approach to care.

What Our Community is Saying

Browse recent reviews of our skilled nursing and short-term rehabilitation services at South Creek Post Acute in Centralia, Washington. These testimonials reflect the quality of our nursing care, therapy outcomes, responsive communication, and the warm, welcoming environment we strive to provide every day.

All Reviews

4.5

74 reviews

5
4
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Profile photo of Taya Anderson
Taya Anderson on Google
7 days ago

My mom has been here a little less than a month and all I can say is THANK YOU! She has been treated with such respect and care! Amanda and Denise were beyond helpful when there was an insurance incident, taking the time to talk with me on the phone with insurance and walking me through what needed to happen. I seriously cannot thank them enough!!!

Business response 6 days ago

Hi, Taya. We appreciate the kind words and are glad we could provide you and your mother with a positive experience!
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Vicki Cardenas on Google
22 days ago

I have loved my experience here! The food is amazing, my favorite is the BBQ beef. The cooks are amazing. Scott always makes a great breakfast. My blood sugars have stayed stable my entire stay due to the kitchens attention to my diet. Raylee has even brought me hand written notes on my diet and how I can follow it once I go home. I love group exercise! Casie and Kaitlynn always make sure im included and encourage me. Therapy does a great job. Dan in social services is also very attentive and let’s me talk his ear off. I recommend this place to everyone! It’s clean, fun , and healing!!

Business response 22 days ago

Hi, Vicki. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Brenda Towns
Brenda Towns on Google
23 days ago

Nurse Connie was great, Jake, Keaton and Alex are always upbeat, helpful, attentive and made me feel welcome. During the night Bente was really helpful, especially on my really tough nights. Kaitlyn in PT is encouraging and positively upbeat during every session. She would push but not past my ability. Overall everyone is friendly and professional.

Business response 24 days ago

Hi, Brenda. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Sheldon P on Google
29 days ago

Heard they had a first rate physical therapy team and they did not disappoint. But I found much more than.i found south creek full of caring hard working people..from day one I felt safe secure and cared for . I had so so many positive interactions with the staff. I am forever grateful for them. Starting with the backbone of the team,the cna’s. Alia is a hardworking lady that worked diligently to care for me and others in her charge. I. Doubt I will forget her.as well as other cna’s..like Jake noimi thom Camila benti.alvin Cindy Serena Rob Keaton Maria paÿola smiley mitzi Brittany Michele Jen Nancy Noah faith Otis caprice and rian oh the best in the west AJ .nurses Michael Kaleb Alicea Christian chai yu Paulbo.martin they all made sure I was well cared for.med tech tana was a positive friendly worker thanks to Peggy an her staff that kept south creek spotless .thanks to Courtney autumn and Jessica for keeping my room clean.thanks to James and others for doing my laundry. Bailey and her kitchen did a great job feeding me.loved the pizza an pot roast biscuits. Hard to cater to. So many different diets an needs but Railey an her staff did a good job.in house transportation got people to appointments thanks to Brooke and Rachel. occupational therapy gave me tools for my life at home.thanks Melissa Laura Kelly an a special thanks to jan..the administration was helpful whenever I neededit.thanks to Daniel for getting my in home nursing care set up for..thanks to shelbie with help with the financial stuff.thanks to Gracie to get me to write this review. Thanks tothe physical therapists Alec Jenny Jerry Ken Edward I hopeu learned a lot from Alec .Casey and Kaitlyn were a pleasure to be around. Denise you have a excellent team. .administrator Andrea you lead a great team like Jett Tammy Amanda Jill Casey conner alia becca.thats what makes South creek a excellent place to rehab heal both physically and mentally. A final heart felt thanks to activaties.they helped with keeping my mind engaged .thanks to marina for her made this review possible..a to ellie thanks for being there for me as well as the rest of the residents She is a very caring compassionate person So I strongly recommend SOUTH CREEK for your rehab experience. Thank you

Business response 29 days ago

We’re utterly delighted to hear about your positive experience at South Creek Post Acute. Thank you for sharing your heartfelt feedback and recognizing the hard work of our dedicated team. Your kind words mean a lot to us.
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Laurie Haskett on Google
29 days ago

Business response 29 days ago

Hi, Laurie. Thank you so much for rating your experience with us so highly!
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Kevin Hollywood on Google
34 days ago

The time went fast, the entire staff went above and beyond for me, made my stay as pleasant as possible, helped me in every way with my recovery, The nurses. CNAs, PT, OCC therapy speech therapist, fantastic, kind and polite, i want to name everyone, but i cannot.. just some are Danielle, Connie ,Gregory, Alivia, Brittany, Jake Alex,Keaton ,Michelle Maria Nancy,Melissa,Jenny,Ken, Edward,Michael, Rob, Pablo, if you look at my chart from day one the nurses and CNAs we exceptional, I will refer this place, the entire staff even housekeeping are so nice and polite, I recommend this place for your rehab care..I would return here. If I had to, rather than another rehab acute. Kevin Dias… I almost forgot, Christian..the nurses and CNAs always made me feel welcome, from the beginning, the entire staff. Social workers and beyond were very accommodating to me and im grateful 🙏 I definitely thank everyone, I highly recommend this facility. Patients are old,cranky, sometimes mean, the staff here are tolerant, kind, compassionate, lovely, . Thank you again, Kevin Dias

Business response 34 days ago

Hi, Kevin. Thank you for sharing your positive experience. We are pleased to hear that your stay went well and that our team made such a meaningful difference in your recovery. It means a lot to know you felt welcomed and supported throughout your time with us. We appreciate the kind words and your recommendation — thank you so much. Wishing you continued good health!
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Mary Njenga on Google
34 days ago

Business response 34 days ago

Hi, Mary. Thank you so much for rating your experience with us so highly!
Profile photo of J Shrader
J Shrader on Google
39 days ago

Terrific staff, extremely caring. Staffing little shy. And their kitchen needs help. Oh, I would still give it a four.

Business response 39 days ago

Hi, J. Thanks for taking the time to share your experience. We truly appreciate it! Our Administrator will reach out to you regarding opportunities for improvement. Thanks again for your feedback!
Profile photo of Kris Anderson
Kris Anderson on Google
50 days ago

The people here at South Creek like Casie Dodd are so kind and friendly. They have an amazing therapy team. They have lots of fun activities to do everyday. They have nice rooms.

Business response 50 days ago

Hi, Kris. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of David Hemmer
David Hemmer on Google
51 days ago

This is a nice place with nice people. Casie is great at helping me get to and from therapy and with my meals. The nursing staff is great. Lots of activities to do.

Business response 51 days ago

Hi, David. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of micheal taylor
micheal taylor on Google
51 days ago

this place is a life savor for me. i appreciate the therapy team casie and katlynn are very helpful

Profile photo of Darlene
Darlene on Google
52 days ago

My experience with these instructors have been incredible. Especially Edward. I would recommend this place to anyone who needs it.

Business response 52 days ago

Hi, Darlene. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Mark Chatwood
Mark Chatwood on Google
52 days ago

The care has been great. Alec Edward Kaitlyn have been great. They are great helping with the exercises and helping me get stronger and walk.

Business response 52 days ago

Hi, Mark. Thank you for sharing your positive experience. We are elated to hear that your care has been a great one. Thank you for trusting us with your care!
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patricia olsen on Google
52 days ago

PT & OT therapists are always available to me.

Business response 52 days ago

Hi Patricia. We sincerely value your kind words and are glad to hear you’ve had a positive experience with our therapy team. Thank you for taking the time to share this with us!
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Jonathan Walton on Google
53 days ago

Business response 53 days ago

Hi, Jonathan. Thank you so much for rating your experience with us so highly!
Profile photo of Heather Fagan-Ely
Heather Fagan-Ely on Google
2 months ago

Extremely helpful from the first interaction

Business response 2 months ago

Hi, Heather. Your feedback is highly appreciated. Thank you so much for the review!
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fred shuma on Birdeye
3 months ago

Dear [Management/Recipient Name], I would like to provide a five-star rating to recognize several excellent staff members who consistently go above and beyond. Specifically, I want to commend CNA Shanna, Cassidy, and Thom. They are always there for myself and others, especially when we are having a difficult day. Shanna, in particular, has even stopped by on her personal time just to cheer us up. Thank you to these dedicated individuals for their exceptional care. Best regards,

Business response 3 months ago

Hi, Fred. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
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Doyle Ellis on Google
3 months ago

Casie Dodd and Tanna Holmes are great worker always so happy go lucky

Business response 3 months ago

Hi, Doyle. Thank you so much for leaving us a stellar review!
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Tracey Zacher on Google
3 months ago

Katelynn and Casie have been great, kind and sincere rehab techs and I feel like I am getting better because of that. Kassidy is also kind and amazing at being the shower aid, it makes me feel cared for. Also, nurse Martin, nurse Aldrenino and cna Nancy go above and beyond. ~Cynthia Jenkins

Business response 3 months ago

Hi, Tracey. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
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Sara Landacre on Google
3 months ago

Business response 3 months ago

Hi, Sara. Thank you so much for rating your experience with us so highly!
Profile photo of Isaiah
3 months ago

The best kitchen staff ever ❤️

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Keith Koenen
Keith Koenen on Google
3 months ago

Long wait

Business response 3 months ago

Thank you for taking the time to share your feedback. We’re so sorry to hear about your experience. After reviewing our records, we’re not finding you listed as a current or previous resident at this facility. We want to ensure your concerns are heard. If you are a family member or friend that has concerns about a current or previous resident, we would like to hear from you. Please reach out to the Administrator at (360) 736-9384. We’re here to help.
Profile photo of Baylee
3 months ago

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
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Jenn Skelton on Google
3 months ago

Business response 3 months ago

Hi, Jenn. Thank you so much for rating your experience with us!
Profile photo of Carlee Burgin
Carlee Burgin on Google
3 months ago

The therapy team is very good, Casie was fantastic and helpful!

Business response 3 months ago

Thank you for the positive review! We appreciate the support.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.