South Creek Post Acute

Our Reviews

Hear from residents, patients, and families about their experiences at South Creek Post Acute in Centralia, Washington. See why our community trusts our attentive team, restorative therapy services, and person-centered approach to care.

What Our Community is Saying

Browse recent reviews of our skilled nursing and short-term rehabilitation services at South Creek Post Acute in Centralia, Washington. These testimonials reflect the quality of our nursing care, therapy outcomes, responsive communication, and the warm, welcoming environment we strive to provide every day.

All Reviews

4.4

59 reviews

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Profile photo of Heather Fagan-Ely
Heather Fagan-Ely on Google
9 days ago

Extremely helpful from the first interaction

Business response 8 days ago

Hi, Heather. Your feedback is highly appreciated. Thank you so much for the review!
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fred shuma on Birdeye
30 days ago

Dear [Management/Recipient Name], I would like to provide a five-star rating to recognize several excellent staff members who consistently go above and beyond. Specifically, I want to commend CNA Shanna, Cassidy, and Thom. They are always there for myself and others, especially when we are having a difficult day. Shanna, in particular, has even stopped by on her personal time just to cheer us up. Thank you to these dedicated individuals for their exceptional care. Best regards,

Business response 29 days ago

Hi, Fred. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
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Doyle Ellis on Google
31 days ago

Casie Dodd and Tanna Holmes are great worker always so happy go lucky

Business response 31 days ago

Hi, Doyle. Thank you so much for leaving us a stellar review!
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Tracey Zacher on Google
41 days ago

Katelynn and Casie have been great, kind and sincere rehab techs and I feel like I am getting better because of that. Kassidy is also kind and amazing at being the shower aid, it makes me feel cared for. Also, nurse Martin, nurse Aldrenino and cna Nancy go above and beyond. ~Cynthia Jenkins

Business response 41 days ago

Hi, Tracey. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
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Sara Landacre on Google
41 days ago

Business response 41 days ago

Hi, Sara. Thank you so much for rating your experience with us so highly!
Profile photo of Isaiah
48 days ago

The best kitchen staff ever ❤️

Business response 46 days ago

Thank you for the positive review! We appreciate the support.
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Keith Koenen on Google
48 days ago

Long wait

Business response 46 days ago

Thank you for taking the time to share your feedback. We’re so sorry to hear about your experience. After reviewing our records, we’re not finding you listed as a current or previous resident at this facility. We want to ensure your concerns are heard. If you are a family member or friend that has concerns about a current or previous resident, we would like to hear from you. Please reach out to the Administrator at (360) 736-9384. We’re here to help.
Profile photo of Baylee
48 days ago

Business response 46 days ago

Thank you for the positive review! We appreciate the support.
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Jenn Skelton on Google
48 days ago

Business response 46 days ago

Hi, Jenn. Thank you so much for rating your experience with us!
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Carlee Burgin on Google
48 days ago

The therapy team is very good, Casie was fantastic and helpful!

Business response 48 days ago

Thank you for the positive review! We appreciate the support.
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Paul Griffith on Birdeye
50 days ago

The entire staff was great. They all were considerate and took empathy to a level I had never experienced. Ellie and Destiny made the activities fun. From card games, to bingo, to the surprise nacho party. They made a stay in a nursing home at times feel more like a summer camp. Jenny, Jeremy, Alec and the Physical Therapy team were exceptional. My therapy was personalized and the one on one attention was outstanding. Connie, Chris, and all the nurses showed respect and listened. The effort to accommodate my personal preferences truly help separate this company from others. The kind greetings and the friendly smiles from Courtney, Auttumn, Jake, and the entire staff is what I will remember the most.

Business response 50 days ago

Hi, Paul. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Richard Dodd
Richard Dodd on Google
54 days ago

The therapy team are very good at what they do

Business response 53 days ago

Thank you for your kind feedback!
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Cris Dodd on Google
54 days ago

Highly recommend Casie, she is truly wonderful. The best therapy team around.

Business response 53 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Robert Williams on Google
54 days ago

Therapy is amazing and Casie was the best ever!

Business response 53 days ago

Thank you for the positive review! We appreciate the support.
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Kady Austin on Google
54 days ago

Business response 53 days ago

Hi, Kady. Thank you so much for rating your experience with us so highly!
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Bernie Schmitz on Google
55 days ago

Everyone is very knowledgeable, professional and caring!

Business response 55 days ago

Hi, Bernie. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Kim Mott on Google
55 days ago

My mother is a resident here, and our family has had a very positive experience. The staff are caring, attentive, an truly work hard to provide quality care. The facility is clean an welcoming, and we appreciate everything the team does for the residents.

Business response 55 days ago

Hi, Kim. Your feedback is highly appreciated. Thank you so much for the review!
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Karen Heilman on Google
55 days ago

I love where I live. I appreciate all the hard work from Casie katlynn and alex and all the rest of therapy

Business response 55 days ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Racquel Labbe on Google
55 days ago

I appreciate everything my aidea daydree and Giselle do for my all the time. And my therapy I get with case and katlynn! Great team!

Business response 55 days ago

Thank you for the positive review! We appreciate the support.
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Jennifer Goodwin on Google
55 days ago

Awesome place to recover and get back to ur life.

Business response 55 days ago

Hi, Jennifer. Your feedback is highly appreciated. Thank you so much for the review!
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Ken Wilson on Google
4 months ago

I came to this facility from Harborview after receiving 4 weeks of therapy there. After 3 weeks here at South Creek I must say Denise and entire staff Jeremy,Alec,Jenny Jan,Katelynn,Kelly, and Laura are exceptional therapists. Equal to or above the therapists I had at Harborview. You have an exceptional staff. ALL THUMBS UP Sincerely Ken Wilson…

Business response 4 months ago

Hi, Ken. We thank you for your positive feedback and are so glad you had such a wonderful experience with our team. Thank you for taking the time to recognize our exceptional therapists! Thank you for entrusting South Creek Post Acute!
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Debbie Johnson on Google
4 months ago

I’ve worked with 3 therapists….Lexus, Jenny and Jeremy. They are the people that have helped me the most during my stay here. They push you, but not beyond your limits. I love working with them! They will have me walking soon once my weight restrictions are lifted. I’m looking forward to that!! They get “kudos” from me!

Business response 4 months ago

Hi, Debbie. Thank you for sharing your positive experience. We’re so glad to hear about the excellent care you’ve received from Lexus, Jenny, and Jeremy. It’s wonderful that they’re helping you progress toward your goals while respecting your limits. We appreciate you taking the time to recognize their dedication to your recovery.
Profile photo of Gerald.d. Warner
Gerald.d. Warner on Google
4 months ago

The staff is grat

Business response 4 months ago

Thank you, Mr. Warner for your review…we think highly of our staff too 🙂
Profile photo of Laurence Gaidrich
Laurence Gaidrich on Google
4 months ago

South Creek post Acute is the best healing center that you can heal in and it’s #49 out of 1500 for being the best in the United States. For the people like Katelynn, Alec, Kelly and all the other staff have been nothing but the best! They saved my life.

Business response 4 months ago

Thank you, Larry for your kind words about South Creek and our excellent therapy staff! We are grateful we could help!
Profile photo of Darrell
Darrell on Google
4 months ago

Pt and the Ot here was really helpful Kelly on Ot really was helpful on all most everything getting me ready for my journey home, Lexus was really helpful in getting my strength back to where I could walk again.all these people here were hands on and really eager to help one get back to their self the rehab was amazing I can’t say enough thankyou to all of them

Business response 4 months ago

Thank you, Darrell for taking the time to share your experience. We’re delighted that Kelly and Lexus helped you regain strength and prepare you to return home. Thank you for entrusting South Creek Post Acute!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.