South Creek Post Acute Reviews

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Get some of your questions answered as you read reviews about South Creek Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at South Creek. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.2

39 reviews

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Profile photo of Ken Wilson
Ken Wilson on Google
43 days ago

I came to this facility from Harborview after receiving 4 weeks of therapy there. After 3 weeks here at South Creek I must say Denise and entire staff Jeremy,Alec,Jenny Jan,Katelynn,Kelly, and Laura are exceptional therapists. Equal to or above the therapists I had at Harborview. You have an exceptional staff. ALL THUMBS UP Sincerely Ken Wilson…

Business response 43 days ago

Hi, Ken. We thank you for your positive feedback and are so glad you had such a wonderful experience with our team. Thank you for taking the time to recognize our exceptional therapists! Thank you for entrusting South Creek Post Acute!
Profile photo of Debbie Johnson
Debbie Johnson on Google
43 days ago

I’ve worked with 3 therapists….Lexus, Jenny and Jeremy. They are the people that have helped me the most during my stay here. They push you, but not beyond your limits. I love working with them! They will have me walking soon once my weight restrictions are lifted. I’m looking forward to that!! They get “kudos” from me!

Business response 43 days ago

Hi, Debbie. Thank you for sharing your positive experience. We’re so glad to hear about the excellent care you’ve received from Lexus, Jenny, and Jeremy. It’s wonderful that they’re helping you progress toward your goals while respecting your limits. We appreciate you taking the time to recognize their dedication to your recovery.
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Gerald.d. Warner on Google
46 days ago

The staff is grat

Business response 46 days ago

Thank you, Mr. Warner for your review…we think highly of our staff too 🙂
Profile photo of Laurence Gaidrich
Laurence Gaidrich on Google
46 days ago

South Creek post Acute is the best healing center that you can heal in and it’s #49 out of 1500 for being the best in the United States. For the people like Katelynn, Alec, Kelly and all the other staff have been nothing but the best! They saved my life.

Business response 46 days ago

Thank you, Larry for your kind words about South Creek and our excellent therapy staff! We are grateful we could help!
Profile photo of Darrell
Darrell on Google
46 days ago

Pt and the Ot here was really helpful Kelly on Ot really was helpful on all most everything getting me ready for my journey home, Lexus was really helpful in getting my strength back to where I could walk again.all these people here were hands on and really eager to help one get back to their self the rehab was amazing I can’t say enough thankyou to all of them

Business response 46 days ago

Thank you, Darrell for taking the time to share your experience. We’re delighted that Kelly and Lexus helped you regain strength and prepare you to return home. Thank you for entrusting South Creek Post Acute!
Profile photo of james gillen
james gillen on Google
46 days ago

I am thankful for the OT From Kelly and Lexus. Both areost professional and care for the patents.

Business response 46 days ago

Thank you for your wonderful feedback about Kelly and Lexus. We’re grateful you experienced their professional, caring approach.
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Maureen Rasa on Google
46 days ago

Ive been a resident at other facilities and this facility is such an improvement with the quality of my care/treatment.very happy and the staff is excellent!

Business response 46 days ago

We are thrilled to hear about your improved care experience! Your happiness with our excellent staff means everything to us.
Profile photo of Jean McAllister
Jean McAllister on Google
46 days ago

Mostly kind and knowledgeable staff! Very friendly as well. Good control of difficult residents. Could use some higher night stands. OT and PT successfully get through to us even if we are fighting them, they are great! Room is situated so we get plenty of daylight, able to have bird feeders outside our window!

Business response 3 months ago

Hi, Jean. Thank you so much for leaving us a stellar review! And we will look into higher night stands 🙂
Profile photo of Bobby Bostick
Bobby Bostick on Google
47 days ago

The therapy department really cares and tries to get their patients back home and living their best and safest life possible. True professionals and not just people counting a number or doing a job but pursuing their passion for bettering lives.

Business response 47 days ago

We are happy to hear our therapy team’s passion for bettering lives shines through. Thank you for recognizing their dedication.
Profile photo of Shelbie Selvick
Shelbie Selvick on Google
3 months ago

Great clean facility with amazing staff! The therapy department goes above and beyond

Business response 3 months ago

Hi, Shelbie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Amanda Ellis
Amanda Ellis on Google
3 months ago

Clean facility, amazing staff, fun activities for all the residents, amazing therapy staff, great around the clock care.

Business response 3 months ago

Hi, Amanda. Your feedback is highly appreciated. Thank you so much for the review!
Profile photo of valeri holder
valeri holder on Google
3 months ago

Business response 3 months ago

Thank you for sharing your positive experience with South Creek Post Acute. Your feedback means everything to us.
Profile photo of Karen Schager
Karen Schager on Google
3 months ago

This facility is great. It has plenty of activities, the staff is friendly and gentle with residents. They have popcorn days on Fridays (my favorite part)!

Business response 3 months ago

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Charley Robbins
Charley Robbins on Google
3 months ago

Enjoyed my stay here

Business response 3 months ago

We are grateful you enjoyed your stay with us at South Creek Post Acute.
Profile photo of Casie Dodd
Casie Dodd on Google
3 months ago

Business response 3 months ago

We greatly appreciate your five-star rating and trust in South Creek Post Acute for your care needs.
Profile photo of peggy bedah
peggy bedah on Google
5 months ago

Business response 2 months ago

Thank you for your kind feedback! We appreciate you taking the time to leave us a good review!
Profile photo of Kathleen Fischer
Kathleen Fischer on Google
6 months ago

My brother was at South Creek for 2 months. Initially the care was marginal but care change to neglect facilitated by lack of staff. When asked to correct simple tasks for activities of daily living such as assist out of bed, help with meals, water and consistent therapy the comment was “we are short staffed”. The neglect lead to a life threatening hospitalization which could have been avoided with care and supervision . I would avoid this SNF.

Business response 6 months ago

Hi Kathleen, thank you for taking the time to leave us a review. Please reach out to us at (360) 736-9384 so we can gather more information.
Profile photo of Earl Palmer
Earl Palmer on Google
7 months ago

This place deserves no stars honestly if I could say zero I would say zero so within the last 24 hours I finally found out why everybody else in the community is not a fan of this place we had to pull my father out of this place just this morning 2 to the fact of him falling down twice while in the care of this place.seems crazy right, sure made my heart sink, To see my dad in pain and threatening to call the police come on now do you know better than to do that if you can’t even pay attention to your own personnel. Worst facility if you have other choices please go with them and not this Care facility

Business response 7 months ago

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (360) 736-9384 if there are any additional concerns you’d like to discuss.
Profile photo of Donna Lonergan
Donna Lonergan on Google
8 months ago

This is a wonderful facility. I actually was very worried when I had to leave my husband after he had a stay in the hospital. All of the staff took great care with my husband. The therapists went out of their way to find good timing for my husband when he was focused enough to participate. My husband got to recognize all of the staff working with him. They always got smiles from my husband and always gave smiles to my husband. Overall a very kind and caring staff. I appreciate all their hard work.

Business response 7 months ago

Hi Donna! We’re so glad that we were able to go above and beyond your expectations!
Profile photo of Charlie Samuel
Charlie Samuel on Google
8 months ago

Awesome team , my dad is currently receiving therapy services here and the staff is beyond attentive and responsive so thank you south creek

Business response 7 months ago

Hi Charlie, thank you so much for the kind words and for taking the time to review South Creek Post Acute!
Profile photo of Mixwell Bussard
Mixwell Bussard on Google
8 months ago

It’s a nice facility with very nice helpful staff. All my needs were taken care of promptly..Very clean and user friendly.. thx everyone for getting me up and on my feet again. My stay here was definitely a step in the right direction . Thx again.

Business response 7 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Alpha Shaitan on Google
8 months ago

Nursing leadership does a great job supervising staff. Everyone is very polite and they are resident-focused. Bravo!

Business response 8 months ago

South Creek aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Tina Patterson
Tina Patterson on Google
8 months ago

Family member was put there from hospital without family knowledge. We were told they were given family info but received no call he was there. When admitted he was walking and after 41 days of what was supposed to be rehab turned out to be he was wheelchair and bedbound. They did not get him up and get him moving like they were supposed too. Even though he had a power of attorney, they refused to call the power of attorney and give updates after they said they would. They did not notify the family that he was going to be charged for his stay until he owed several thousand dollars. Maybe if they would have been in contact with his POA and told them after so many days in he will charged we could have prepared for him to come home. Calling that place is a joke as they never answer the phone. When he made the choice to leave because he couldn’t afford it, they called the sheriffs department on us stating that he was in danger of his family for him making his own choice to leave. Sheriff came to the house and made several attempts to break in even though it was obvious no one was at home. The facility called 911 before we were even off their property so it did not allow us to get home before the sheriff was there. We have tried to retrieve the clothes that were in the laundry when he left twice and no one will call us back. After 30 days they say they donate or discard the belongings. We have requested all of his chart notes and the pictures of his wounds so we could turn them into his doctor and he wants a copy for himself and we keep being told they will and they don’t. The first excuse was they didn’t have the emails to send info too which they had and then it was they needed the POA paperwork which they had had all along. I would not recommend this place for my loved ones. How do you say someone’s in their right mind and then turn around when it doesn’t profit you and say he cannot make his own decision to leave? This is not my first time having a loved one at a skilled nursing facility. Over the last two years this is the fourth one I have had a family member in and I will tell you it is one of the worst. Please, if you care about and love your family, do not put them there.

Business response 8 months ago

Hi Tina, thank you for taking the time to leave this review. As we discussed with you, we have guidelines mandated by the state and federal government that we must follow – I am happy to hop on a phone call to discuss this further. If you are agreeable to this, please do not hesitate to reach out!
Profile photo of Susan Manchenton
Susan Manchenton on Google
9 months ago

The staff was so helpful and knowledgeable, I was so blessed to have such a caring and supportive team available. If you’re looking for a safe and caring environment this is the place! Thank you for your kindness.

Business response 8 months ago

Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at South Creek Post Acute. Thank you for the kind words!
Profile photo of Hunter
9 months ago

Great place

Business response 8 months ago

Hi Hunter, thank you for leaving us a review!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.